Return and exchange standards: Quality issues with the product, inconsistency between the product and the description, etc. 

Return and exchange process: Consumers need to follow the prescribed process for return and exchange, usually requiring the provision of relevant supporting documents, such as product photos, purchase vouchers, etc. The merchant will review the situation based on the specific circumstances, and only after approval will the return and exchange be carried out.

 Transportation policy: Clearly specify the requirements for delivery methods, freight calculation methods, and transportation timelines. When returning or exchanging products, it is necessary to follow relevant policies for product transportation to ensure the safe and fast delivery of the product to the consumer. 

After-sales service: For products that do not meet the return and exchange standards, other after-sales services can be provided, such as repair, replacement, etc.

pillow  is a common item in home life, similar to a pillow. Common only half the size of the general pillow, held in the arms can play a warm and certain protective role. Gives a warm feeling, has become a common home use and decoration accessories and car accessories essential items. With the improvement of people's living standards, pillow more and more close to people's lives, become home life, office white-collar, car decoration and other indispensable decorations.